How BORICA measures employee engagement through kazva.bg
A personal QR code for each employee. Anonymous rating in seconds. Real-time results.
The problem
Annual engagement surveys deliver outdated data - results arrive months after the problems. Participation is low, responses are formal, and leadership has no way to react in time.
The solution
BORICA replaced the annual process with a continuous one. Each employee gets a personal QR code. Colleagues scan and rate anonymously in seconds - no app, no registration. Managers see results by team and period in real time.
How anonymity is protected
The manager sees aggregated results for the team but cannot identify who rated. HR sees individual profiles but not the specific raters. When employees are confident in the anonymity, the feedback is honest.
The result
Team dynamics issues become visible within days, not months. Managers respond before the situation escalates. The model is applicable to any organization that wants to replace the annual ritual with continuous dialogue.